Date: Mon, 17 Sep 2001 00:04:38 -0400 From: Gord Sellar <gord-AT-alcor.concordia.ca> Subject: Technology, Design, and Hacking Okay, yes, this is linked to the WTC/Pentagon stuff. But I'm in Canada, fairly removed from everything so despite by general unease and discomfort with just about everything involved, I think there's something that might be worth talking about on this list. People are currently avidly discussing the problems of security in the US, specifically at immigration points and in airlines. I haven't been active on any of my mailing lists in a while and haven't been completely abreast of the news because I've been out of town, on holiday, but I haven't heard one person talk about the way that this whole set of actions constitutes a whole new set of problems to designers of technology. Now, I'm using the term "technology" strictly in terms of artifacts; objects that are designed to serve a purpose, and not in the way Foucault talks about parts of social structures and so on as "technologies" (let's leave that aside for now, though it also is an area that could be discussed here). For example, the internet. I assume everyone here is aware of arpanet and the roots of the whole technology of the "digital revolution"... it was not originally conceived as a medium by which people could find new ways of distributing porn (which IIRC is the main moneymaker online now, isn't it?), disseminating ideas, and selling products. Our current use of the Net represents a kind of "hacking" of the original technology, one which has already resulted in a change in all kinds of parts of this technology (software, and both personal and shared hardware -- like routers, say) but also will result in more changes -- proposed backdoors on online PCs for law enforcement access, decryption software of this or that type, etc. Now, airplanes are very specific technologies. They are designed to fly people from one place to another. They are not designed to be big fat bombs that you fly into buildings. But we've discovered that for someone willing to use the technology that way, some of them actually work pretty damn well as big flying bombs. In the sense that we use the word "hacking" on all kinds of technological devices, this represents a form of "hacking" -- that is, using one piece of technology to do something for which it was not explicitly designed for, but for which it can effectively be used to do. The problem is that on weapons, we can put safeties... guns routinely have such devices. And airplanes do, too -- but only safeties in terms of their intended usage, such as air masks in case of cabin decompression. As far as I know, nobody's actually designed an un-hack-able passenger airplane, not yet anyway. Nobody's made an airplane whose every imaginable function prevents it from being used as a weapon. Now, one *could* design it to do this. For example, there could be an autopilot function that can only be turned off by a pilot with a passcode; a cockpit that is actually physically inaccessible from the cabin; a plane that is smart enough to dump its gas if it's about to crash into a building, but also smart enough to steer away from a building when it thinks it is near one; there could even be a robust and interactive guidance system on the ground with beacons that signal airplanes on where to fly and not fly -- something that would make even accidental collisions near-impossible. But what about out sewer systems? Our water treatment plants? Gas mains? Telephone networks? Couldn't you screw up a country's economy by making millions of prank phone calls from many locations using mass-phoning software like is used in phone-solicitation companies, if you limited the confusing random phone calls to businesses only? Well, you would, until they found a way to block that call consistently from whatever new number a member of your organization registers for. That can't kill someone, of course. But if you did it correctly you might manage to piss off a city -- or shut down all business for a few days. The fact is that most technology can be used in very imaginative ways, ways in which they are not intended to be used, and ways which, if they cannot hurt or kill lots of people, at least can screw up economies, open doors to other technologies or techniques of "warfare", or have other unforeseen results. People keep talking about whether they think there will be a lot of social repression, or a move farther to the right in North America, something I'm not personally comfortable with but I also suspect may happen. However, the technological version of what we might see happening, if events like the recent ones in New York and Washington recur, might be very interesting to look at as well. There may be a whole industry that could spring up involving people "thinking outside the box", redesigning extant technology in ways that prevent unintended usage. Safeties of a million kinds all over, like those child-safety locks in the back seats of certain models of car... which drive us nuts when we are not children. They'd be redesigning technology the way that greens would like us to do -- except instead of making it environmentally friendlier, they'd be rendering it "hacker unfriendlier". (Ahem, there's no reason not to push for both, though it seems to me environmentally friendlier is bloody unlikely in the present Administration in the US.) The effects of such an industry could be manyfold. It could: (a) divert research and development from the little bit of real innovation that goes on, or even slow down research and development while more funds and energy go into "reengineering and prevention" departments (b) result in a lot of new innovation as people actually learn new ways of conceiving of and relating to technology (c) breed different attitudes towards technologies, depending on how the designs worked -- either a sense of protectedness if the safeties are ubiquitous to be grown up with, or a sense of chafing under all that "protection". Any thoughts? _______ Gord Sellar gord-AT-alcor.concordia.ca --- from list technology-AT-lists.village.virginia.edu ---
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