Date: 09 Dec 96 07:27:30 EST
From: Sian Thomas <101625.3031-AT-compuserve.com>
Subject: Survey


I am an undergraduate student at the University of Greenwich, London, England,
conducting research into the use of the Internet, the World Wide Web and private
electronic networks.  I would be very grateful if you could take the time to
answer the questions printed below.  Please reply by 20th December 1996.  PLEASE
REPLY DIRECTLY TO ME VIA E-MAIL TO AVOID CLOGGING UP MAIL BOXES OF OTHER
SUBSCRIBERS.

The information I receive will be used purely for academic research purposes and
is not intended as marketing information.  I assure you that all information
received will be kept in the strictest confidence.

Please answer as many questions as you can, and answer as many categories as you
wish by placing an x alongside the category.

QUESTIONS ABOUT YOUR EXPERIENCE

1.	What is the purpose of your on-line access?
	a.	Business purposes		.....
	b.	Leisure			.....
	c.	Academic		.....
	d.	Other  (Please specify)


2.	Do you have your own home page?
		Yes ....   No ....

3.	a.	Do you access discussion groups, forums, or electronic bulletin
boards:
		
		Yes, on Proprietary On-line Services
	 	(e.g. Compuserve, AOL) 		...
		Yes, on the Internet			...
		No				...	

	b.	How many do you access?

	c.	How often do you access any of the groups?
		Daily ....	Weekly ....	Less often ....
		
	d.	Are the groups you use moderated?
		All ....	Some ....	None ....	Don't Know ....

	e.	Do you take an active part in these groups?

		On the proprietary on-line services:
		All ....	Some ....		None ...

		On the Internet:
		All ....	Some ....		None ...

	f.	If you don't take part, why not? 

	g.	What forums, discussion groups etc. do you access
		most frequently?

	h.	Have you experienced any problems from other users of the
Internet? 
		(Please describe)


4.	What do you like best about what you access?


5.	What do you like least about what you access?


6.	What does access enable you to do, that you couldn't do otherwise?


7.	Many people like to change their identity or adopt a different identity
while on-line.
	Have you ever done this?
	Yes ....	No ....

8.	a.	If yes to the previous question, in what way?


	b.	Can you explain why you choose to do this?


QUESTIONS ABOUT ACCESSIBILITY

9.	Whose computer do you mainly use?
	a.	Home			....
	b.	Office/Work		....
	c.	School/College/University.	....
	d.	Other (please specify)


10.	Who is the primary user of the computer?
	a.	Self			....
	b.	Partner			....
	c.	Children			....
	d.	Work colleague		....
	e.	Other (please specify)


11.	How would you rate ease of finding the information or services you want?
	a.	Very good		....
	b.	Acceptable		....
	c.	Poor			....
	d.	Very poor		....

12.	What type of sites do you visit frequently? (Select as many as you like)
	a.	Shopping			....
	b.	Services			....
	c.	Academic		....
	d.	Other  (please specify)


13.	Do you have your own on-line account?
		Yes ....	No ....

14.	Approximately how much time a week do you spend on-line ? (Please 
	include the time you may use an off-line reader).


15.	What time of day are you usually on-line?


16.	How long have you been using a computer?
	a.	Less than six months	....
	b.	Six months to One year	....
	c.	One to Two years		....
	d.	Over Three Years		....


17.	In your opinion, which of the following activities is most comparable in
complexity
	to use of a computer ?
	a.	Video			....
	b.	Toaster			....
	c.	Repairing a car		....

18.	How would you rate your familiarity/competence with computers?
	a.	Complete Novice			....
	b.	Comfortably know my way around	....
	c.	Very experienced user		....

PERSONAL INFORMATION

19.	What age group are you in?
		Under 10		....
		10-15		....
		16-20		....		
		21-30		....
		31-50		....
		51+		....

20.	Are You:
		Male	....	Female	....

21.	What Country are you in?
	

22.	What is the highest level of education you have achieved?


23.	Are you currently:

	a.	Working full time		....
	b.	Unemployed		....
	c.	Student			.....
	d.	Other (please specify)

24.	If you are employed, what is your occupation?


25.	On which List did you access this questionnaire?


IF YOU HAVE ANY OTHER COMMENTS PLEASE INCLUDE THEM HERE:


Thank you for taking the time to complete the questionnaire.
Please e-mail to: 101625.3031-AT-compuserve.com